Follow the simple steps below to return your items.
Free Drop Off (no printer required)
Choose from Evri, InPost Lockers and Royal Mail to return your order to us.
To set up a return and chose your preferred drop of location visit start by setting up your return here.
If you don't have a printer, you can easily print this for free at most locations when you drop your parcel off*.
When you drop off your parcel to either an Evri Parcel Shop or Royal Mail Post Office, you will be given a receipt with a tracking code.
When you drop off your parcel to an InPost Locker, you will receive an email confirming your tracking information.
*Please note: When returning more than one parcel, separate labels are required with individual tracking.
Returning Supplements:
Click & Collect:
Via post:
If you are returning an item that was part of a multi-buy or buy one get one free offer, your refund will be calculated proportionately based on the product's price in relation to the total offer. This policy does not affect your right to return faulty items, as long as you can provide proof of purchase. Please make sure that you return all component parts and any promotional items or free gifts.